Wigwam ® Cabins at Grouse Hill
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Wigwam® Cabins

Wigwam® Cabins At Grouse Hill Camping & Caravan Park, perfect for a self-catering holiday in the great outdoors.

Running Water Wigwam® Cabins

We have four comfortable en-suite Running Water Wigwam® Cabins, all including a TV, toilet, wash basin, kitchen sink, table and four chairs, heater, fridge, microwave, kettle, toaster, bed/mattress, decking area with picnic bench.  The Running Water cabins sleep up to a family of four in two comfy double beds (mattresses provided).

If you are booking to stay in a Running Water Wigwam before 17th May 2021, please note due to Government Lockdown restrictions our main shower facilities are closed.

Big Chief Wigwam® Cabins

We now have eight spacious Big Chief Wigwam® Cabins, all provided with a fridge, microwave, kettle, toaster, heater, picnic bench, seating and bed/mattress. The central sleeping platform is easily dismantled, giving a roomy, light and versatile interior for daytime use. These cabins sleep up to a family of five. Check in from 3.30pm on arrival day, departure by 10am prompt on last day.

Please note, Big Chief Wigwam® Cabins are spacious and we have excellent toilet and shower facilities onsite.

About Our Heated Wooden Wigwam® Cabins

Our Wigwam® Cabins are a glamper's dream, situated on the peaceful south facing edge of the North York Moors National Park with fantastic views of the rolling hills, moorland and a backdrop of 23 acres of woodland just waiting to be explored.

Our Wigwam® Cabins are heated and insulated, with secure lockable doors and Velux® windows, giving you a fun and comfy alternative to sleeping under canvas. You have complete peace of mind knowing there will be no broken/forgotten tent poles or pegs!

A Word About Firepits ...

Firepits are permitted on the gravelled areas adjacent to the Wigwam® Cabins. Firepits are NOT permitted on the timber decking area of the cabins due to Health and Safety reasons. Dogs are permitted by prior arrangement, pooch tariff applies.

Wigwam® Cabin has home comforts
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Terms And Conditions 

 

Before confirming your booking at Grouse Hill, please take the time to read the information below. It includes vital information regarding cancellation policies and the amenities and services available at the site, which will assist you with planning your holiday. All bookings are subject to the Terms and Conditions of a) Grouse Hill b) Wigwam Holidays and c) any third party booking portals. 

These Terms and Conditions also include NEW and ESSENTIAL INFORMATION about Group Bookings and the restrictions we now have in place for such requests. 

 

Payment Policy 

To secure your booking, payment in full is required at the time of booking, we do not accept provisional bookings so please do not make a booking unless you are in the position to honour it.  

 

Cancellation/No-Show Policy 

In the event of cancellations or no-shows we do not offer any (either full or partial) refunds. However, if more than 6 weeks' notice is given, we may, at our discretion, offer an alternative date suitable to you only if we have the availability to do so.  

No refunds will be offered, but if we are in lock down/restrictions in the future, we will transfer the booking to a later date, subject to availability. 

 

Travel Insurance 

We strongly advise you to take out the appropriate levels of travel insurance so you can have peace of mind that your costs will be covered, should you need to cancel your holiday for any reason. 

 

Smoking 

Smoking is not permitted in the Wigwam® Cabins, static home or in any communal areas. 

 

Dogs 

Please contact us directly for details of our policies relating to dogs/pets. 

 

Group Bookings 

We accept the following: 

A group of two families as part of one group booking.  

Bookings for groups of three or more are not permitted here at Grouse Hill. 

Group bookings (ie two families) can request adjacent pitches or cabins, and we will do our best to help with this request. 

Guests are not permitted to book ‘in disguise’ ie, booking under separate names to hide the fact they are part of a much larger group. We no longer take bookings from large groups who expect to be pitched together.  

 

Arrival/Departure Procedures 

For full details of our check-in/check-out times please contact us directly. Check in from 12noon for camping and caravans, 3.30pm on day of arrival for cabins.

Departure time is BY 12noon for tourers and before 10am in the cabins.

 

Cabin and pitch bookings 

When customers book online, they will be booking either a cabin, a pitch, a static or our cottage. In the case of cabins and pitches, cabin numbers or pitch numbers that customers see at time of booking DO NOT relate to your cabin or pitch allocation. The numbers seen online are in place to prevent us double booking a pitch and so we can keep track of our availability. 

 

Allocated pitching only 

Grouse Hill has a strict policy with our pitch allocation. Upon arrival, please check in at the correct time and our team will personally guide you to a pitch that is suitable for your needs.  

 

Allocated cabins only 

Once your booking is successful and you arrive at Grouse Hill, please check in at the correct time, and we will hand over your designated cabin key. 

 

Complaints Procedure 

We take all comments from guests seriously. In the unlikely event that you wish to make a complaint, you can contact us by telephone or email and we will respond. We will try to resolve any issues as soon as possible. 

 

Code of Conduct 

We expect all our visitors to respect and look after the site and the Wigwam® you are staying in. We also require you to respect your fellow visitors and keep noise levels to a minimum after 10.30pm.  

We reserve the right to ask guests to leave without refunds if they are noisy, disruptive or flout these terms and conditions. 

Parents are responsible for their children, as such children must be supervised at all times. 

NO BALL Games on the grass area in front of the Wigwam® Cabins or other areas.   Please use the play field at the top of the site ONLY. 

If you have any other queries regarding your stay please contact Grouse Hill directly on 01947 881230 or info@grousehill.co.uk. 

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